Who is Gaab?

Gaab is a European based company that sells hand crafted bracelets / chains, tee's, clutches and homeware sold online and through boutique stores in several different countries.

 

Can I swim with my Gaab bracelet / chain?

Yes, all Gaab bracelets / chains are 100 % water resistant.

Wear me, Swim with me, Surf with me and of course not to forget; snowboard with me.

 

Can I go in the shower with my Gaab bracelet / chain?

Yes, all Gaab bracelets / chains are 100 % water resistant, and the 925 silver coins and chains do not change color.

 

Is my Gaab bracelet / Chain silver?

Yes, Gaab bracelets / chains are made of 925 silver.

 

Does Gaab offer free shipping?

We offer standard shipping for the cost of EUR 7,50 within Europe.

International orders have a standard EUR 9,90 rate.*

*For heavy home-ware products price depends on weight.

 

How long will it take to get my Gaab products?

Orders received before 15.00 are shipped the next business day.

Orders placed Friday after 15.00 till Sunday will be shipped on Monday.

Standard shipping in Europe takes 3 - 7 business days (Saturday/Sunday not included), 

International shipping can take up to 10 – 15 business days (Saturday/Sunday not included)

For any last minute urgent orders please get in touch directly (T:0034-605613384)

 

Can I sell Gaab bracelets / chains in my store?

Yes, we sell to boutique stores, please contact us at hola@gaab.es

 

Does Gaab ship Internationally?

Yes, Gaab products are shipped to over 150 countries worldwide.

International orders are subject to tariffs and duties that will be paid by recipient, this may add a few additional days to process.

 

How do I cancel or change my order?

You can cancel your order or change shipping address within 2 hours of placing your order as your order may have been sent to you already. Please get in touch for any changes in your order providing your order number & e-mail address.

 

What material are the Gaab bracelets / chains made of?

Gaab bracelets / chains are made from 100% Lycra in different designs and 925 silver.

 

Can I order my bracelet / chain in different sizes?

Gaab bracelets / chains are all made in one size, fit to wear as bracelet or chain with a 5 cm extension chain to fit all. For any special requirements please get in touch. 

 

How do I contact Gaab?

We are always happy to hear from you, Email us at hola@gaab.es

Or call us at Contact us at (+31)073587480 /  (+34)605613384

 

How can I sign up for your newsletter?

Please SIGN IN HERE to receive our newsletter on any sales and new editions to our collection. 

 

Are all Gaab items handmade?

Yes, all our products are handmade, in ethical work conditions. 

 

Return Policy

It is very important to us that you are happy with Gaab shopping.

If you like to return or exchange a Gaab Tee with us , please send this to us unwashed and unused in their original packaging within 7 days of receipt of delivery. All refunds are processed to the original order payment type. Please be careful as we will not take returns if you just change your mind or made the wrong decision. There will have to be a valid reason. 

 

You can choose between a refund or an exchange of your product when:

Faulty goods.

Clothing wrong size.

Have been wrongly described.

Product looks different as displayed to you.

*Please retain your online receipt as proof of purchase.

 

Return information

  • -    Email us your return request to hola@gaab.es

  • -    Please provide us with your order number, full name, date of order.

  • -    Let us know the details of your request – refund, exchange or credit note.

  • -    Once we receive your return request email, our online team will get in touch with you to provide           further instructions for return of goods.

  • -    Please note: Cost of return of goods is for the recipient.

 

What do I do if my product arrives damaged?

In the unlikely event that your product arrives damaged, please provide us with an email with picture attached within 24 hours of arrival to hola@gaab.es 

Once we have received your proof of purchase and picture, our online team will contact you within 24 hours with instructions to return the damaged goods and replace your item or refund.

Worldwide Shipping

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